The paperwork

Terms, inplain English.

This is the whole agreement - the same text you sign at signup, no separate small print. Venues sign the first one, run clubs the second. The short version for venues: your first run is a trial, and cancelling within 24h of it gets you everything back.

For venues

Between KAVE and your business

Terms v1.1 · effective 2026-08-27

  • 1 What we do. KAVE is a matching service. We introduce your business to local run clubs, and for each run we arrange we build and host a public page - club, time, your deal, directions - that the club shares with its members. We aim to bring an average of 100+ runners a month through your door. That's an aim, not a promise, and not a commitment to any particular club, run or number of runs in a week - see clause 8. We don't organise, lead or supervise the runs.
  • 2(a) Your deal. Honour the deal shown on the match page for any runner who presents it at your venue on the day of that run, and make sure your staff know about it.
  • 2(b) Bag drop, only if you offer it. Bag drop is entirely optional. You tell us at signup whether you're happy to hold runners' bags during a run, and you can change that answer any time from your dashboard - we only tell clubs you offer it while that answer is yes. If you do offer it, the arrangement is between you and the runner: you can refuse any bag and stop offering it at any point. KAVE doesn't take, handle, store or insure anyone's belongings, and isn't responsible for any loss of or damage to them.
  • 3 Deposit and fee. You pay a £25 deposit by card when you sign up - that's all until your first matched run. Membership is £99 every 4 weeks: your first payment is collected from your saved card automatically 24 hours after your first matched run, with the deposit credited against it (so £74 rather than £99), and then £99 every 4 weeks until you cancel. If we haven't scheduled any run for you within 30 days of signup, payments start then instead - clause 8 still applies to any paid period with no match. No commission, no per-match charges.
  • 4 Cancelling and ending. Cancel any time from your dashboard. Before your first payment has been taken, cancelling ends your membership immediately and your deposit is refunded in full. After that, membership runs to the end of the 4-week period you've paid for and doesn't renew; periods already started aren't refunded, except under clause 5. We can suspend or end your membership if a payment fails or you don't honour a deal shown on a match page.
  • 5 Trial refund. Your first matched run is a trial. Cancel within 24 hours of it - or before any run has happened - and we refund everything you've paid, deposit included, in full and end your membership immediately.
  • 6(a) Exclusivity while you're a member. You won't arrange any deal, discount or hosting directly with a run club matched to you through KAVE - it goes through KAVE. Any other club is fine, including one you already had an arrangement with before you signed up, or one that approaches you independently of KAVE.
  • 6(b) Exclusivity after you leave. For 6 months after your membership ends, the same applies to any club first matched to you through KAVE.
  • 7 Non-circumvention fee. We do the matchmaking up front, so if you break clause 6 you agree to pay KAVE £297. One breach means one arrangement with one club, and £297 is the most you will ever owe under this clause in total. It's the only money we'll claim for that breach, though we can still ask a court to stop the arrangement continuing. We'll invoice you, payable within 14 days.
  • 8 No guarantee of results. We aim for an average of 100+ runners a month through your door, but it's an aim, not a guarantee. This is promotion and matchmaking, not a guarantee of runners, visits or sales, of how often a club finishes with you, or of any particular club. We may change or cancel a match. To keep it fair: if we match no club to you during a paid period, that period is credited or refunded.
  • 9.1 Limit on our liability. Our total liability to you is capped at the membership fees you paid us in the 12 months before the claim. That cap doesn't apply to death or personal injury caused by our negligence, or to fraud.
  • 9.2 Your responsibilities. Your deal must be legal, and food safety, allergens, licensing and the safety of your premises are yours. You confirm you hold public liability insurance, and if we face a claim over any of that, your business covers our losses and reasonable legal costs.
  • 9.3 We're a matching service, not the organiser. KAVE introduces you to run clubs and nothing more. We're not each other's agents, we don't employ or control any club, and we don't organise, lead or supervise their runs. We're not responsible for how a club or its runners behave, for how many turn up, or for what happens on a run.
  • 9.4 Match pages, your name and photos. Match pages and everything we make belong to KAVE. You let us use your business name, logo and photos on them, and confirm you have the rights to.
  • 9.5 Data. We follow UK data protection law (UK GDPR) and keep your business information confidential. Match pages are public and show no runner data; if a runner's data ever appears on one, handling it is on us.
  • 9.6 Changes and notices. We can change these terms by emailing you at least 14 days ahead. Changes start from your next 4-week period, never partway through one you've paid for - so if you don't want the new terms, cancel before they take effect and membership ends at the close of your current period with nothing more to pay. Notices between us are by email.
  • 9.7 General. Neither of us is responsible for failing to do something here because of events outside our reasonable control. This is the whole agreement between us; if part of it turns out to be unenforceable, the rest still applies. Nobody else can enforce it, and you can't transfer it without our agreement. It's governed by the law of England and Wales, and only the English courts can deal with disputes about it.

KAVE is a trading name of Arya Cont, sole trader. Address for service: 50 Frenchay Road, Oxford OX2 6TF.

For run clubs

Between KAVE and your run club

Terms v1.0 · effective 2026-08-24

  • 1 Exclusivity. You agree not to approach a merchant you're matched with through KAVE to negotiate a deal directly, outside KAVE.
  • 2 Customer conduct & zero tolerance policy. We're committed to providing a safe, respectful environment. We do not tolerate any form of abuse, harassment, discrimination or aggressive behaviour toward our partner merchants. Any breach will result in the cease of all correspondence with your run club immediately.
  • 3 Priority fulfilment. To maintain fairness and support their community, partnered merchants reserve the right to prioritise the processing and fulfilment of orders for their regular, individual customers. If you see a regular customer wanting to order, please let them skip the run club queue.

KAVE is a trading name of Arya Cont, sole trader. Address for service: 50 Frenchay Road, Oxford OX2 6TF.

Already a member? These are the live terms. We only change them with 14 days' notice, and never partway through a period you've paid for.